Refund policy

💫 Return & Refund Policy – House of Asheriya

Each item offered by House of Asheriya is handcrafted, spiritually prepared, and made with divine intention. Because of the sacred and personalized nature of our products and services, we do not accept returns or offer refunds except under special circumstances.

🔮 All Sales Are Final

Due to the spiritual nature of our offerings — including readings, ritual candles, oils, and custom-made products — all sales are final.

• No refunds on digital readings or services once delivered

• No returns on ritual candles, oils, or custom items due to energetic hygiene

• No exchanges for used or opened products

📦 Damaged or Incorrect Items

If your package arrives damaged or you receive the wrong item, please contact us within 3 days of delivery.

📧 Email: houseofasheriya@gmail.com

Include your order number, photo(s) of the issue, and a brief description.

We will review your request and may offer:

• A replacement item

• Store credit

• Or a partial refund (case-by-case)

🙏🏽 Spiritual Disclaimer

All items are spiritual tools — they support your journey but do not guarantee specific outcomes. By purchasing from House of Asheriya, you agree to trust the timing, messages, and flow of your healing path.

✨ Thank You for Honoring the Process

Everything we offer is blessed, poured, and sealed in Spirit. Your support helps keep this sacred work flowing through generations. We deeply thank you for understanding the care, energy, and time that goes into every product and reading.